20+ Years Across Strategy, Technology & Operations
Closing the Gap Between Strategy and Execution
Partnering with boards and executive teams to create strategy, plan technology, drive digital transformation, and develop the leaders who deliver it.
I work across six modes: advising, creating strategy, planning technology, leading transformation, speaking and training. Engagements can stand alone or combine, depending on what your organisation needs.
An independent voice for boards and leadership teams. I help them ask sharper questions and govern transformation with confidence.
I design digital, technology and operational strategies from the ground up. Not slide decks, but roadmaps that actually get implemented.
I help leaders make sound technology decisions. Solution selection, build versus buy, investment sequencing and vendor governance.
I design and deliver transformation programmes end to end. AI, automation and RPA, combined with practical process improvement.
Evidence-based talks for conferences and executive forums. I speak on digital transformation, AI, operational excellence and technology strategy.
Practical training and workshops for teams and leaders. Hands-on and built on real delivery experience, not theory.
No single advisor covers everything a serious transformation demands. That is why I work as a hub: a circle of partner firms whose expertise complements mine and one another's. For each engagement I bring together exactly the capabilities your challenge and the stage of your business require. You get precise competencies instead of available ones, a team that is right-sized, and delivery that never stalls for lack of resources.
Redesigns the way organizations operate, joining business strategy with process excellence and digital innovation. Their home ground: complex transformation, GBS and shared services, and AI adoption carried through to measurable results.
End-to-end software engineering, from architecture to long-term maintenance. Builds digital products and modern technology platforms across custom software, cloud, AI and IoT, supporting clients through the entire product lifecycle.
An independent European consultancy with offices in the continent's key business and political hubs. Guides organizations through complex regulation, high-stakes communication, crisis situations and international expansion.
One of Poland's leading Industry 4.0 organizations, connecting manufacturers, technology providers and business leaders. Advances smart manufacturing through executive forums, proven practice and industrial AI.
Some challenges reach beyond business into politics, regulation and public opinion. In three of them I work with a dedicated partner: FairValue Corporate & Public Affairs, an independent European consultancy established in 2005, with offices in Paris, Brussels, Warsaw, London, Rome and Casablanca.
When reputation is on the line, hours matter. Crisis strategy, communication and stakeholder handling, run with discipline.
Structured dialogue with local and national policymakers, so your case is heard before decisions are made.
Direct access to the European ecosystem: institutions, regulation and the people who shape both.
Leaders and experts I know from the field: people who teach, speak, mentor and build the business community. Some do it as their profession, many run it as a second shift on top of demanding day jobs. Not company partners, individuals worth knowing.
Ebooks, podcasts and trainings built on the same practice I bring to clients. Some free, some paid, all of them practical.
Honest talks about transformation, AI and leadership, with practitioners, not theorists.
From AI and operational excellence to strategy execution. Closed programs for boards, managers and teams, in Polish or English.
Browse programs →Twenty one programs across six areas, from AI to operational excellence. Every workshop runs on the participants' own cases and ends with tools they can use the next morning. Delivered in Polish or English, on site or online.
Delivered with a specialist training partner. All programs in Process and Operational Excellence are designed and run together with a specialist training partner, one standard of quality across the whole area.
A hands-on workshop built around the Claude desktop app: from the first prompt to real tasks such as document analysis, presentation prep and working with data. Participants leave with working methods for their own job, not theory. Exercises run on their own examples.
A hands-on workshop in the Microsoft 365 environment: Copilot in Outlook, Word, Excel, Teams and PowerPoint applied to real work, from mail triage to first drafts and meeting summaries. Matched to the licences your company actually has, with working routines that last beyond the workshop.
A strategic session, not a technical one: what AI actually changes in your business model, where the risks sit (legal, reputational, operational) and which questions a board should be asking management. Discussion built on cases from the participants' industry.
AI agents act on their own, which changes both the upside and the attack surface. This training shows how to prepare an organisation for the agentic era: trust architecture, control over agent actions, new risk vectors. Builds on my talk at Commerzbank Connect Tech.
Most failed automation is automation of the wrong process. This workshop teaches you to judge a process before you automate it: when to simplify first, when to automate and when to leave it with a human.
Practical AI foundations for non-technical staff: how to write instructions, how to verify results, where AI helps and where it misleads. Designed as a rollout format for the whole organisation once the board decides.
A two-day process modelling workshop in BPMN: from mapping the current state to designing improvements. A proven programme, prepared among others for the banking sector, run on the participants' own processes. Builds a shared language between business and IT.
Lean comes from manufacturing, but waste in services looks different: ticket queues, context switching, unclear handovers. This training translates Lean tools into the reality of SSC, BPO, back office and hybrid teams.
A3, 5 Why, Ishikawa, and above all the discipline of thinking: how to stop treating symptoms. The workshop runs on the participants' real problems, with templates ready to use on Monday.
From strategy to team-level metrics: how to build a coherent system of measures that drives the right behaviour, and how to spot the KPIs that quietly damage an organisation. Connects the board view with the operational one.
The flagship programme. Why strategies die between the slide and the operations, and how to build the transfer mechanism: priorities, management rhythm, accountability, progress measures. For boards that have a good strategy and a problem with delivering it.
A transformation roadmap without the traps: sequencing initiatives, organisational readiness, the role of data and the classic mistakes (technology before process, everything at once, no owner). Built on 20+ years of large transformation programmes.
How to lead people through change: communication, resistance and the line manager's role as ambassador of change. Practical tools instead of theoretical models: a communication plan, a stakeholder map, working with resistance. Taught from the practice of leading transformations, not only advising on them.
How to decide what to invest in when everything looks urgent: building the business case, TCO, value versus effort and presenting recommendations to the board. Also works as a closed course for IT teams that talk to the business.
Managing a team that partly works remotely: work rhythm, visible results without micromanagement, engagement at a distance. Grounded in the reality of business services, not generic leadership.
The leader as improvement coach: building a culture where the team raises and solves problems on its own. Gemba, leader standard work and improvement conversations, translated from the shop floor to the office.
How to build shared understanding of requirements and processes in mixed teams of developers, client and operations. Based on proven work with such teams and 800+ people trained. Reduces the friction at the interface that costs the most.
What the NIS2 directive really changes in roles outside IT: board accountability, training obligations and HR's role in building a security culture. Developed from my Cyber HR conference talk: no legal jargon, with a list of actions to implement.
Threat awareness at the decision level: deepfakes, AI-assisted social engineering and the risks of employees using AI tools. A vivid, example-driven session that ends with a concrete plan, not with fear.
How to speak to a board: the structure of a recommendation, one message per slide, anticipating questions and handling the interruption in minute three. Taught by someone who regularly presents to boards and at conferences.
How to tell the story of a change so people buy it: narrative instead of a list of reasons, work on examples from the participants' own organisation. Run by a practitioner who has led such changes, not only narrated them.
No program matches this combination. Clear one of the filters or write to me, closed programs are tailored anyway.
Most transformation programmes fail in the same place. The gap between strategy and execution. Closing that gap is what I do. Through MK Executive Advisory, I work with boards and leadership teams on strategy, technology and transformation that actually gets implemented.
I have spent over 20 years at the intersection of strategy, technology and operations across Europe, including 18 years at Infosys BPM. As part of its European Senior Management Team, I held a functional, cross-centre mandate: digital delivery excellence, productivity and automation savings, digital revenue growth and strategic transformation. More recently I led business development and strategic partnerships at Onwelo.
My advice is shaped by what I have actually delivered. Automation and optimisation savings worth 3,000+ full-time roles. Lean and Six Sigma cultures embedded across multi-country organisations. Over $50M of digital revenue delivered. I have owned the P&L as an operator and advised the boards that govern it. That hands-on perspective is what I bring into the boardroom.
What I care about is turning ambition into roadmaps that get implemented, technology spend into measurable outcomes, and capable managers into the next generation of technology leaders. I am as comfortable challenging a board's assumptions as rolling up my sleeves with a delivery team. And where a challenge calls for more than my own hands, I bring in partner firms from my hub, so the team always matches the task. I work in English and Polish, based in Łódź, with clients across Europe.
Independent advisory on strategy, technology and transformation. Helping boards and leadership teams close the gap between strategy and execution.
Drove new-client acquisition and strategic partnerships. Shifted the firm's model from talent leasing to business transformation.
150+ developers across 10+ centres. ~700 FTEs of automation savings. Digital revenue $0.5M to $6M at ~30% margin.
Automation, Lean and Six Sigma, and quality for the Poland centre. 1,000+ FTE productivity gains over seven years.
Co-led the management team for a $5M+ p.a., 250-FTE operation; the unit scaled from 20 to 140 FTEs in 24 months. Global end-to-end process transformation.
From software engineer to senior team and operations roles. The practitioner base behind later transformation leadership.
Previously active in CCIFP CEO Meetings and Rendez-vous Business.
The principles I bring to every engagement.
Testimonials from clients, partners, and colleagues across Europe.
“Working with Michał Krauze has shown me what effective business transformation leadership looks like. Michał combines strategic thinking, strong commercial acumen and deep technology expertise to help organisations solve complex business challenges and deliver measurable results.
What I value most is his ability to connect business priorities with technology investments. He understands that successful transformation is not about implementing new tools, but about improving business performance, strengthening operations and creating long-term value. His recommendations are always practical, financially sound and focused on delivering measurable impact, including operational performance and P&L.
Michał is also an outstanding leader who naturally brings together executives, business stakeholders and technology teams around a common vision. He creates alignment, builds trust and ensures that strategy is translated into execution.
I highly recommend Michał to boards, CEOs and executive teams looking for a trusted advisor who combines leadership, strategic thinking and technology expertise with a strong focus on business outcomes and sustainable growth.”
“I've worked with Michał closely, and the way he approaches operational problems still shapes how I lead transformation today. He has a rare ability to cut through complexity, to see where a process actually breaks and design the fix so it holds. What sets him apart is that he builds capability in the people around him rather than dependency. If you need someone who can help create strategy, or turn strategy into results, I fully recommend choosing Michał.”
“Michał stands out because he approaches transformation from a business perspective first, technology second. His strength lies in building strong business cases supported by financial analysis, market insights and a clear understanding of executive priorities.
He has an exceptional ability to identify opportunities, quantify business value and communicate them in a language that resonates with boards, CFOs and senior executives. His strategic mindset, combined with practical knowledge of AI and enterprise transformation, makes him a trusted partner for organizations seeking sustainable growth and operational excellence.
I highly value Michał's ability to bridge strategy, finance and technology, and I would not hesitate to recommend him as a strategic advisor to executive leadership teams.”
“I had the pleasure of working with Michał Krauze and seeing first-hand how he approaches business transformation. What sets Michał apart is his ability to combine strategic thinking, technology expertise and strong business acumen to solve complex business challenges.
He doesn't start with technology, he starts with business objectives. Michał quickly understands organisational needs, identifies opportunities for improvement and designs practical transformation strategies that deliver measurable operational and business results.
I was particularly impressed by his ability to connect business and technology teams, build alignment across stakeholders and turn strategy into execution. Whether through executive advisory, AI adoption, business case development or transformation roadmaps, Michał consistently focuses on creating sustainable business value.
I highly recommend Michał to executive teams looking for a trusted advisor who combines strategic vision, technology expertise and a results-oriented approach to business transformation.”
“Michał brought meaningful technology solutions and improvements into the operations I was running. What stood out most was his ability to connect technology with what actually happens on the ground, staying close to the problem until the operating model, processes, and people were properly aligned.
He is also direct and trustworthy. He tells you what is really going on, not only what is easy to hear. For leadership teams that need strategy translated into execution that genuinely holds, I recommend Michał without hesitation.”
Interested in an advisory engagement, a board role, or an exploratory conversation? I'd be glad to hear from you.
Prefer email? Write to me directly and I'll reply personally.
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Giving Back & Making a Difference
Leadership carries responsibility beyond the boardroom. I am committed to contributing to the wider community — through education, mentoring the next generation of leaders, and active participation in business and civic organisations.
Recognised in May 2026 as a VIP Graduate of the University of Łódź — an honour awarded to alumni who have made a significant contribution to business, science, or public life. I remain actively engaged with the university community, supporting students and early-career professionals as they enter the business world.